Assessment, Development and Implementation

Challenge

• Recommendation Engine: Product to product and customer to product recommendation.
• Big Data: Aggregate and analyze data from multiple channels and multiple channels and multiple data formats including structured and unstructured files.
• Near real-time decision making.

Solution

• Data Processing: Open source Big data solution (Hive/Pig) to process massive amounts of structured and unstructured data.
• Data Storage: Hortonworks Hadoop for collection and storage of unlimited data.
• Analytics (Collaborative Filtering) Map: Reduce collaborative filtering implementation in Hortonworks.

Results

• Multimillion straight dollar saving annually from partner engagement versus in-house and saved license costs.
• Cutting-edge analytics enabled improved products recommendations.
• Enhanced Customer Experience resulted in increased revenues.