TESCRA's Telecom Practice supports its telecom customers worldwide with large scale IT initiatives, ranging from designing new architectures around SOA, to supporting and integrating current applications. We help customers deliver next generation solutions and services to their consumers with a range of solutions that offer cost advantage, reduced time-to-market and state-of-the-art technology.
TESCRA's Telecom services encompass a broad range of technologies and tool that enable various applications, processes and systems, such as:
Customer Management: Customer Acquisition, Order Fulfillment and management, Provisioning, Customer Support and CRM, Number Management, Billing, Disputes and Settlement.
Service Expansion: Product launches, Channel Sales, Campaign Management, Vendor Management, Contract Management, Cross-selling and up-selling programs, etc
Our key technical expertise that helps customers drive the above initiatives successfully includes:
- CRM
- Billing Systems
- Middleware and SOA
- Web and Mobile Portals
- ERP
- Business Intelligence and Analytics
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